FAQ

How can I contact your company if I have any questions?

You can contact us within 3 ways. Email us. Our email address is support@puritygleams.com. We will respond you within 24-48 hours.

When will I receive my order?

Delivery Time= Processing Time + Shipping Time. The estimated processing time is listed on the product page, some popular styles can be shipped out in 1-3 working days, while engraved or custom orders may take up to 7-10 working days.

How can I track my order?

Once your order is placed, you will receive an order confirmation email. You can also log in to our website and track your order under “Account> My account> My orders” Once your order is shipped, you will receive an email with tracking number.

What payment method do you accept?

We Only accept Cash On Delivery for now.